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Shipping & Delivery

Shipping processes

Shipping is charged at a flat rate regardless of the quantity or weight of items ordered. The only exception applies to memorabilia pieces which are shipped separately, and are charged at a seperate rate which is based on the weight and size of the item. 

Delivery times will differ depending on your location. Please note the delivery times are calculated on business days (generally Monday - Friday except holidays).

If you still have questions after reading the following, please contact us at

How long will it take me to receive my order?

Expect your order to be delivered to New Zealand and Australian addresses within 3-5 business days.

For international addresses, deliveries will be made within 10-14 business days.

Note: delivery times are indicative only.

Can I have my order delivered to a different address from my billing address?

Yes. Simply add an additional address during checkout. 

What customs charges or duties may I have to pay?

All of our delivery charges are calculated during the order process but customers will be responsible for any local duties payable on the receipt of your order should they be levied by the country of importation. Items delivered via International Courier are more likely to have Custom and VAT, GST or local taxes and charges levied by the importing country.

Please consider that order shipment can occur from either New Zealand or Australian warehouses.

PLEASE NOTE: Your order may be shipped in one or more parcels as we have partner warehouses in New Zealand or Australia.

Do you ship overseas?

Yes, we do. We ship to almost every location around the globe! There are some exceptions that apply so please refer to our shipping calculator on the 'my cart' page for clarification. 

Taxes and Duties

Every legal effort is made by All Blacks online store to minimize the likelihood of local Taxes and Duties being imposed. However we cannot guarantee that taxes will not be levied and in the event of this happening they are the responsibility of the purchaser.