Sometimes, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

• Item(s) not available.
  
  
• Difficulty in processing your payment information.
  
  
• We cannot ship to address provided.
  
  
• A duplicate order was placed.
  
  
• You have cancelled by request.

If your order is cancelled, you will receive a Customer Service notice regarding your order via e-mail which will explain the reason.

You will not be billed for any cancelled items. You may be offered alternative products by our Customer Service staff which you can decide to choose or leave.